Effective: June 10, 2019

Our commitment to privacy

Val's Finance LLC (“we” or “us”) respects your privacy and wants you to be informed about what we do. This Privacy Policy (“Policy”) explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.

This Policy applies to the processing of personal information collected by us through our website wic-reset.com and any sub-domains) (the “Website”) and in connection with our events, sales, and marketing activities.

What we collect, how we use it, and the legal basis

We may collect the following types of personal information about you:

Information that you provide to us

Certain parts of our Website might ask you to provide personal information voluntarily - for example, if you provide your contact details to enable us to contact you.

If you contact us to find out more about the wic-reset.com Services (whether via our website or via a phone call with one of our sales representatives), we will collect personal information about you so that we can fulfill your request.

The personal information we collect may include:

  • contact information (such as, your name, address, telephone number, and email address) and the nature of your communication;
  • professional information (such as, your company name, job title, and company address);
  • marketing information (such as, your contact preferences); and
  • any other information you choose to provide to us when completing any 'free text' boxes in our forms (for example, for bot interaction).

We use this information (alone or in combination with other information we have collected about you):

  • To respond to your requests or provide information you’ve requested to perform our contract with you, or if we have not contracted directly with you, in reliance on our legitimate interest in managing communications with you.
  • To send administrative or account related information to you in reliance on our legitimate interests in managing your order.
  • To comply with and enforce applicable legal requirements, agreements, and policies.
  • For other business purposes - such as, data analysis, identifying usage trends, determining the effectiveness of our marketing and to enhance, customize, and improve our Websites, products and services - in reliance on our legitimate interests in expanding and developing our business activities.

Information that we collect automatically

When you visit our Website, we (like most website owners) collects certain information related to your device, such as your device's IP address, device type, browser type, broad geographic location (e.g. country or city-level location), referring website, what pages your device visited, and the time that your device visited our Website.

We (including our vendors) may use cookies, pixel tags, web beacons, embedded web links, and similar technologies. You can opt-out of certain collection technologies (such as cookies) but please note that you then might not be able to take advantage of many of the tailored features of our Website. For more information on our use of cookies, including how to change your cookie preferences, please see our Cookie Policy.

We use this information (alone or in combination with other information we have collected about you):

  • To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes in reliance on our legitimate interests;
  • To understand how our Website is used and to improve our Website to ensure that content is presented in the most effective manner for you and your computer in reliance on our legitimate interests;
  • To display personalized advertising and content to you on and off our Website, based on your browsing activities on the Website to the extent necessary for legitimate interests in advertising our Website and services, or where necessary, to the extent you have provided prior consent; and
  • As part of our efforts to keep our Website safe and secure in reliance on our legitimate interests in ensuring the security of our Website.

Sharing information with third parties

We may share and disclose information about you in the following circumstances:

  • Vendors, consultants and other service providers

    We may share your information with third party vendors, consultants and other service providers who provide data processing services to us and with whom the sharing of such information is necessary to undertake that work. Examples of these type of service providers include: processing billing, providing customer support, hosting our infrastructure, data enrichment, or online and offline marketing optimizations. Prior to sharing data with a provider, we assesses the provider’s security controls to ensure the data is adequately protected.

  • Professional advisors

    We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services they render to us.

  • Compliance with laws

    We may disclose your information to any competent law enforcement body, regulator, government agency court, or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person (see below).

  • Vital interests and legal rights

    We may disclose information about you if we believe it necessary to protect our vital interests or legal rights, you, or any other person.

  • Corporate Affiliates and Transactions

    We may provide your information to our affiliates (meaning any subsidiary, parent company or company under common control with us). Our affiliates will use your information only for the purposes described in this Policy. Additionally, if we is involved in a merger, acquisition or sale of all or a portion of its assets, your information may be shared or transferred as part of that transaction, as permitted by law.

International transfers, security, and data retention

Processing of personal information in the US and other territories

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. Specifically, our servers are located in Germany, and our third party service providers and partners operate around the world. This means that when we collect your personal information we may process it in different countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Policy.

Security safeguards

We use appropriate technical and organizational security measures to protect personal information we process about visitors to our Website against unauthorized access, disclosure, alteration, and destruction. However, please note that no Internet transmission can ever be guaranteed 100% secure, and so we encourage you to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure email, and similar technologies to protect yourself online.

Data retention

We retain your personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements) and for a period of time consistent with the original purpose as described in this Policy. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).

After expiration of the applicable retention periods, we will either delete or anonymize your personal information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your privacy rights

Depending on your location and subject to applicable law, you may have the following rights with regard to personal information we control about you:

Access, review, change, update, or delete your information

You can access, review, modify, and request deletion of any personal information that we process about you, as required by law. You can send an email to privacy@wic-reset.com to exercise these rights.

Objection to processing of, or requesting restriction or portability of, personal information (EEA residents)

In addition, if you are a resident of the European Economic Area (“EEA”) and we can properly identify you, you can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. To exercise these rights, email privacy@wic-reset.com

Unsubscribe from our mailing list

You may at any time ask us to stop sending marketing communications to you, including by clicking "Unsubscribe" in any email communications we send you. If you have any questions in relation to the "Unsubscribe" process, please feel free to get in touch via the contact details set out below. If you choose to no longer receive marketing information, we may still communicate with you regarding such things as your security updates, product functionality, responses to service requests, or other transactional, non-marketing/administrative related purposes.

Withdrawal of consent

If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. To withdraw your consent to any processing, email privacy@wic-reset.com.

Right to complain to a data protection authority

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security, we may need to take reasonable steps to verify your identity before responding to your request.

Other important information

Children and sensitive information

We do not knowingly collect any information from anyone under 13 years of age, and in the EEA under 16. The Website and its content are directed to people who are at least 18 years of age or older. If you are under the age of 18, you may not use this Website unless you have the consent of, and are supervised by, a parent or guardian.

We do not knowingly collect or utilize any sensitive personal information, such as, health information, full financial account information, or government identifiers. In the EEA, we do not knowingly collect or utilize any personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic or biometric data for the purpose of uniquely identifying an individual, or data concerning an individual’s health, sex life, or sexual orientation. We ask that you not provide us with such information.

Other websites

Please be aware that we are not responsible for the privacy practices of other websites that are linked to from our Website. We encourage our visitors to be aware when they leave our Website and to read the privacy statements or policies of each and every website that they visit.

Changes to the Policy

We may revise this Policy from time to time in response to changing legal, technical, or business developments. The most current version of this Policy will govern our use of your personal information. If we make any material changes to this Policy, we will post the updated version here.

How to contact us

Contact details

Please contact us with any questions or comments about this Policy or our privacy practices at:

Val's Finance LLC
Attn: Privacy Officer
Email: privacy@wic-reset.com