Step 1: Connect your printer to your PC using a proper USB cable (not Ethernet or Wi-Fi). Launch the WIC Reset Utility and ensure that your printer is detected by the WIC utility.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 1

Step 2: Click on the "Reset waste counters" button under the "Control" tab.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 2

Step 3: Enter the Reset Key you received via email and click the "OK" button.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 3

Step 4: If the counters reset successfully, you will see a message confirming that your printer's waste ink counter has been reset.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 4

Step 5: To ensure that your printer's waste ink counter has been reset successfully, click on the "Read waste counters" button under the "Control" tab.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 5

Step 6: You will notice that the state of the printer's waste ink counter is now at 0.00%.

How to reset waste ink counters using WIC Reset Utility - WIC-Reset.com. Step 6

You can also watch a video tutorial How to Reset Waste Ink Counters using the WIC Reset Utility.